IT Support

IT Support

We help your business get best value from IT solutions by providing our comprehensive and flexible range of technology services....

Full IT support is designed for customers who don't have in-house technical expertise, we support your entire technology infrastructure.  We take full responsibility for your IT infrastructure and provide advice and support relating to your IT infrastructure and all day to day management and long term business aims.

We provide a bespoke solution to support you including:

  • Friendly Support Team
  • Proactive Approach
  • Fully Integrated System Monitoring & Alerting
  • Unlimited Remote & On Site Support
  • Liaison with 3rd Party Providers
  • Integrated Internet Connections (If Required)
  • Asset management
  • Services Level Agreements (SLA)
SNT

IT Support

SNT  become your “IT Department” providing you with the confidence that systems will work without fail and provide your business with a stable IT platform for growth.

We provide local support providing your on-site core support and helpdesk services, while SNT's Enterprise team provide 24/7/365 telephone support and IT system monitoring and resolution, this ensures that you have access to the most agile and technologically advanced platform and solutions, giving you a cost effective fully integrated solution from a market leading outsourcing provided without the expense.

Understanding your organisation and its goals is paramount to ensure we can provide IT solutions that will benefit and enhance your IT.

Our SLA Promise

24 Hours a Day
7 Days a Week
52 Weeks a Year
Always On Technology

Urgent Business Critical Issue

5 Minute Response

Non Business Critical Issue

30 Minute Response

Why?

Support Ethos

SNT Core is an adaptable method of delivering our services to individual users ensuring the highest quality support is available to our clients, whether this is face to face, remotely or through web based technologies.

A belief in flexibility of service delivers our clients with the latest in remote working solutions bringing the office with you during business travel.

Our infrastructure brings the best of both on-premises equipment, along with cloud hosted services ensuring that we deliver services to users with the performance and reliability every business needs.

Free IT Health Check Request Form

Our Confidential Free IT Health Check will provide you with the right information to ensure you have peace of mind that your IT Systems and Technology are up to date and effective.

 

We will provide you with the information you need to ensure that your business has the right technology to take your business forward with the right IT solutions.

 

Contact us by phone on 0333 3443 071 or fill in this short form and we will get right back to you...

 

IT as a Service

ITaaS offers the building blocks of the services a business requires from an IT Solution into an agile managed service

Managed Services

Providing you with management and assuming responsibility for providing a defined set of services to your proactively allowing you to determine the services that you require

IT Outsourcing

Designed to take your IT and provide it to your business as a utility including software and infrastructure providing a seamless experience while reducing costs

IT Support

Full IT support is designed for customers who want to retain ownership of their IT assets and services, we support your server and network infrastructure

IT Co-Sourcing

Designed for clients who already have on-site IT in place, but require our expertise and resources. We integrate our solutions around your existing internal services

Need more information about our services?

Contact us by phone on 0333 3443 071 or fill in this short form and we will get right back to you...

 

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